Payment / Dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Belgien, Bulgarien, Dänemark (außer Färöer, Grönland), Estland, Finnland (außer Älandinseln), Frankreich (außer überseeische Gebiete und Departments), Griechenland (außer Berg Athos), Großbritannien (außer Kanalinseln), Irland, Italien (außer Livigno und Campione d'Italia), Kroatien, Lettland, Litauen, Luxemburg, Malta, Monaco, Niederlande (außer außereuropäische Gebiete), Österreich, Polen, Portugal, Rumänien, Schweden, Slowakei, Slowenien, Spanien (außer Kanarische Inseln, Ceuta und Melilla), Tschechische Republik, Ungarn, Zypern (außer Nordteil).

Dispatch shall not be made to the following foreign islands: Färöer, Grönland, Älandinseln, Kanarische Inseln

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

Versandkosten (inklusive gesetzliche Mehrwertsteuer)

Lieferungen innerhalb Deutschlands:

- pauschal 3,90 €

Ab 80,00 € Bestellwert liefern wir innerhalb Deutschlands versandkostenfrei. Gutscheine versenden wir ausschließlich per E-Mail. Daher fallen für Gutscheine keine Versandkosten an.

From a order value of 80,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

Versandkosten (inklusive gesetzliche Mehrwertsteuer)

Lieferungen ins Ausland (Versand in EU-Länder):

- bis 5 kg Versandgewicht pauschal 12,90 €
- über 5 kg bis 10 kg Versandgewicht pauschal 15,90 €
- über 10 kg bis 20 kg Versandgewicht (Maximalgewicht) pauschal 19,90 €


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 2 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.


Terms of payment

For domestic deliveries (Germany) the following payment options are available:

-  Prepayment via transfer (less 1% discount)
Cash on delivery (plus COD charges 3,60 €)
Payment via SEPA direct debit
Payment via PayPal
Payment by invoice

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer (less 1% discount)
-  Payment via PayPal


Further details on payment

 
As long as you make the prepayment , we will grant you 1 % early payment discount on the gross product value of the order.

The invoice amount is to be settled at the time of payment on invoice within 21 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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